Who we are

Our website address is: https://www.prostrawsystems.co.uk/

Key details
This website privacy policy describes how ProStraw Systems protects and makes use of the information you give the company when you use this website.
If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.
This policy is updated from time to time. The latest version was updated on: 9th February 2024
If you have any questions about this policy, please email: admin@prostrawsystems.co.uk or write to: Grove Farm, Barrow, Bury St Edmunds, Suffolk. IP29 5BE

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.
We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

What data we gather
We may collect the following information:

•    Contact information including name, address, postcode, phone numbers and email
•    Website usage data
•    Information relevant to client enquiries
•    Other information pertaining to special offers and surveys

How we use this data
Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved products and services.

Specifically, we may use data:

•    For our own internal records.
•    To improve the products and services we provide.
•    To contact you in response to a specific enquiry.
•    To customise the website for you.
•    To send you promotional emails about products, services, offers and other things we think might be relevant to you.
•    To send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you.
•    To contact you via email, telephone or mail for market research reasons. 

What is a cookie?
A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.
Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

Types of Cookies
Profiling Cookie: These cookies are used to store statistical records to enhance the customer’s use of the website. These records can provide recommendations for specific offers based on the customer’s usage of the website. User consent is required. PLEASE NOTE: Profiling Cookies are NOT used by this website.
Technical Cookie: These cookies are used to provide for a smooth running website. For example, technical cookies aide in collecting and storing items in online shopping carts. User consent is not required. PLEASE NOTE: These cookies are exclusively used by this website.

How We May Use Cookies

•    Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
•    Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
•    Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content. 
•    Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
•    To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling Cookies
You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.
However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.
Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.
To learn more about cookies and how they are used, visit All About Cookies.

Controlling information about you
When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to:

•    Opt-in to receive marketing communications from us by email, telephone, text message or post.

If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:

•    Click on the unsubscribe button at the bottom of the marketing email.
•    Send an email to admin@prostrawsystems.co.uk
•    Write to us at: Grove Farm, Barrow, Bury St Edmunds, Suffolk, IP29 5BE.

We will never lease, distribute or sell your personal information to third parties unless we have your specific written permission, or the law requires us to.
Any personal information we hold about you is stored and processed under our data protection policy, in line with the General Data Protection Regulation EU 2016.


We will always hold your information securely.

To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.

We also follow stringent procedures to ensure we work with all personal data in line with the General Data Protection Regulation EU 2016.

Links from our site

Our website may contain links to other websites.
Please note that we have no control of websites outside the www.prostrawsystems.co.uk domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.
Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.